Tuesday, October 23, 2007

Tourism to France on the Decline

From the Access Asia Website:

"France just had its worst summer tourist season ever, despite the Rugby World Cup. Though attracting 79mn annual visitors, France has slipped to third place (behind the US and Spain) in terms of tourism income. French tourism chiefs are worried, and tourism boss Luc Chatel thinks he knows the root of the problem: “Our greatest handicap is our perceived lack of friendliness.” The French? Unfriendly? Surely not! Still, while Europeans, Americans and others are bypassing France, they can still rely on rising numbers of Chinese tourists, who it seems are immune to Gallic huffiness. While the rest of us have decided the French are just not worth the hassle, 700,000 Chinese tourists visited France last year, and the number is rising. Presumably though, as service standards continue to improve in China, while they remain stagnated in arrogant ‘shrug and tip me now’ mode in Paris, perhaps the Chinese too will eventually decide that French moodiness is not worth the effort."
http://www.accessasia.co.uk/weekly%20update.asp

Not to generalize, but without being necessarily rude, the French have a different view about what "costumer service" and "hospitality" should be. This mainly affects tourists, but I wonder if this applies to the attitude the display towards immigrants moving to France?

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